PayPal issues

[balefire]

Hi all,

My customers are getting the message 'We are unable to complete your request at this time. Please try again.' when attempting to pat via PayPal. I think it's been like this for a while. any ideas on what might be causing it. They are correctly synched as far as i can see.

Anyone else had issues?

[Lou8 · Accepted solution]

Hi @balefire, thanks for your message.

I'm sorry to hear you're having issues accepting payments with Paypal. 

The integration with Paypal is managed entirely by them. We're not able to provide assistance outside of connecting it as a payment processor to your Square Online site, so I recommend reaching out to the PayPal’s support support team directly.

I hope this helps.