Parent Categories and Sub Categories

[Linda2017]

Hello community

I'm wondering if anyone can give some advice! I'm currently in the process of launching my online shop and have came across a curveball that I'm unsure how I can rectify.

In short - I want to categorise categories so it looks neater/ works better etc online. 

For example I've created a parent category called Books & Stationery and within that category i would like subcategories that show all books, stationery, cards, gift wrap etc. But as I've gone to make a start with this, you have to link the category to the parent category, but because my categories are currently named as suppliers it is showing a supplier name on my online shop which I don't want.

I'm wondering if anyone could share their websites perhaps that are similar to mine - www.caribouuk.co.uk (Home and Lifestyle Store) so i can see how things are categorised on your websites.

Have you named your categories after the item name? If so how does this effect stock etc. 

Thanks in advance.

[Sineaid · Accepted solution]

Hi @Linda2017!,

Thanks for your post, welcome to the Community!

From what you’ve said, it sounds like you’ve been using your category titles as a way to track and report against your suppliers. If that’s the case, then you can utilize the option to add individual items to multiple categories, then select the category you’d like your reports to be generated against.

You can also manage channel visibility, to ensure that only the categories you wish to be customer facing are displayed Online.

Looking at your site, it does appear that you’ve already found a way to display your individual items under the relevant category without displaying the supplier info. But if you still need help, please just let me know.

[Linda2017]

Good afternoon @Sineaid 

Thank you for your response. I've just had a look at the back system of square and can't seem to find the 'Reporting Category' is this a feature that is only available in Retail Plus?

Many thanks

Linda

[Sineaid]

Hi @Linda2017,

The feature itself is not tied to a paid subscription, however you’ll not see the Reporting Category options within the Item Edit screen, until the item has been added to a second category. Just head over to your Item Library > Select and Item > Edit Categories.

This is because the reporting category would be defaulted to the single category that’s selected.

Once you add the item to the second or multiple categories, you’ll then have the option to nominate the reporting category.

Hope that makes sense!