Paid Invoices Not Displaying in Active Orders

[sapreston]

my paid invoices are not showing up in active orders and now I cant enter the tracking information

The title of this thread has been edited from the original by a Community Moderator to help with searching threads. 

[Minion]

Just checking in @sapreston to see if this is still an issue?  Sometimes there seems to be some slight glitches and clearing cache will do the trick.  

Let us know if they are still missing.

[beefolks1]

My invoices have never appeared with my orders, but I would like them to.  How do I make that happen?

[Minion]

Have you tried following these steps here?  Not sure if that is the info you are looking for. 

[RobynR · Accepted solution]

Hey @sapreston & @beefolks1,

To ensure your order shows in the Order Manager after an invoice is paid, you'll need to check the “Create order for shipping” option when creating the invoice.

It's important to note that a shipping address isn't required to generate the order. As long as the invoice is fully paid and the "Create order for shipping" option is selected, it will appear in the Order Manager.

Let us know if you need further assistance!