Hello @Apelila. In order to try to help you here, I need you to fill in some big blanks that you omitted. For issues like this, it is necessary to see a screen shot, or a a complete error message. Also, it would help to know where this is happening — your online dashboard? A Square app? Somewhere else?
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
