Non-taxed items ask for tax to be added in cart.

We are a small, non-profit business that charges tax on merchandise sold.  However, we have some things that tax is not charged on.  In Item Library the non-taxed items have been designated as such.  But once that item is in the cart, below it says "Add tax" instead of "Non-taxable".  This could be an issue if someone gets flustered and thinks they need to add tax.

 

I would like to be able to change "add tax" to "nontaxable".  I appreciate any help that will resolve this.  After 20 minutes on chat with no help, I thought I might be better off asking my question here.  Thank you.

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Square Champion

@TBAG you may want to make sure the no tax items are not included on the list of the items that are taxed in your account 
& settings where you set up the sales tax on items.  You can specify which taxes go to which item.  I am thinking the system might be looking for a tax that you have set up, but not assigned to the item.  I think the non-taxable flag overrides this.  I would try adding the tax to the item and then setting the non-taxable slider on the item and see if that changes the behavior.

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

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