My tap to pay does work most of the time

[Spyk1]

My tap to pay does work most of the time. I don’t understand. 

[JK_Fiber_Art]

From experience Square's Tap and Pay for your smart device can be a bit temperamental from time to time especially if that's the only method you're depending on.  It does have specific requirements because there are always App updates.    Make sure that you have the latest POS version which is 6.46.2 (646200) and the latest iOS is 17.5.1.   (Not sure about Android - 14 ?)   If you want something more reliable, investing into Square's Contactless and Chip Reader is a life saver.   It's dependable and connects to your smart device via Bluetooth making it easy to share if you have other folks who help you out.   Perhaps another community member has some thoughts.

[MayaP · Accepted solution]

Hello there @Spyk1,

That is frustrating tap to pay isn't working all the time.

Can you confirm if are you using an iPhone or Android? Are you getting an error messages? 

As @JK_Fiber_Art mentioned there are some requirements needed for the feature to work.  If you are using an iPhone please make sure your Square Point of Sale App is updated to the latest version. You will need an iPhone XS or newer and the phone must be running iOS 15.5 or later to use Tap to Pay on iPhone. Tap to Pay on iPhone is not currently available on iPad.

Tap to Pay on iPhone has a per-transaction limit for contactless payments (like Apple Pay, Google Pay, or Samsung Pay) of $50,000 and a per-transaction limit for plastic cards of $10,000.