My square terminal is not on the list of devises on my POS Stand

I connected terminal to the internet and it is set to passcode. I go to settings, hardware on no square terminal listed?

 

898 Views
Message 1 of 4
Report
3 REPLIES 3
Square Community Moderator

Hey there, @Superiorspas

 

Are you trying to connect your Terminal to the Stand as a customer display or something else? 

 

 I will keep an eye out for your reply👀

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
848 Views
Message 2 of 4
Report

Spinning my stand around isn't an option. I already owned the square terminal and I was told it was compatible. I used it once playing around before I got the stand without the stand it linked and worked. Now the I pad is in the stand it will not. I wanted to use it for customers to pay and get paper receipts 

845 Views
Message 3 of 4
Report
Square Community Moderator

Thank you for confirming, @Superiorspas

 

Yes, you can set up the Terminal and Stand to work together. I would recommend taking a look at this Support Article with more information & steps on your setup.

 

Please let me know if you have any follow-up questions.

 

 

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
840 Views
Message 4 of 4
Report