My square chip stopped working, I would like to replace it.

[Norma-Marcon73]

Chip reader won’t take cards

[Gold]

HI, hopefully this Square Support page will help.  You can purchase a replacement.  Also available at Best Buy.

https://squareup.com/us/en/hardware/reader

[_Violet]

Hi @Norma-Marcon73 - I'm sorry to hear that this issue with your Contactless + Chip Reader has brought you to the Seller Community! 😥

I recommend starting off by running through all of the troubleshooting steps for your reader listed here in our Support Center. If your reader is still acting up after completing the troubleshooting, the Contactless + Chip Reader is covered by a limited one-year warranty. Please contact our team to submit a warranty claim for your reader.

I hope this information is helpful but please do let me know if you have any additional questions.