My domain name won't connect to my website

[gschutte]

I built a website in Square and successfully transferred my domain (peaceinthepause.com) to Square.

We old website was built in Weebly via Bluehost and they deleted all of my content and files.

I can't get my domain, peaceinthepause.com, to connect to the website I built in Square. I tried renaming the website in the Bluehost/Weebly editor, per other resolution suggestions, but I don't see the place to do that.

I appreciate any insight and help.

[Gold]

HI, to understand you created a whole new website on Square and you are needing the .com to connect to the Square Online website.

Domain transfers can take 7 to 15 business days for Square to receive and process your domain.  (Please note for future reference: a domain can remain with the domain provider for the life of the website, it does not need to "transfer out".)

Hopefully this Square Support page will help.

https://squareup.com/help/us/en/article/6916-connect-your-domain-with-square-online-store

https://squareup.com/help/us/en/article/7024-transferring-your-domain-to-weebly

[gschutte]

Thank you for your reply. Both Square and Bluehost have verified that the domain transfer was completed. The problem is with the site name in my "old" weebly account/presence creating a conflict with connecting my newly built website to my domain name.

I appreciate the note regarding where domain can live... however that is now a mute point. I am done with lackluster customer service via Bluehost and wanted to move to a better experience. Frankly, it's not going as well as I hoped.