Money not available after paid checkout link through Afterpay

I sent customer a check out link which was paid through after pay.  Says transaction is complete. I received an email. However my available balance is zero. 

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Square Champion

@Fyre 

For quicker resolution, and because here on this seller forum we do not have access to sensitive account information (like funds), please call Square Support at (855) 700-6000

 

That’s the best answer I can give you here!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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Thank you

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