Hi @Mel14,
I'm sorry to hear you've lost your reader!
Unfortunately, lost devices aren't currently covered by Square's Limited Warranty and Return Policy. If you need a replacement device, you'll need to purchase a new reader from either the online Square Shop, or from one of our local retailers.
If there's anything else we can assist with, please don't hesitate to let us know.
Laurie
Community Moderator, Australia, Square
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