My website is suffering syncing errors, which according to square support is due an incorrectly formatted address (it is not in the standard format apparently), they neglected to say what the standard format was, I have asked for clarification and await their reply. I have tried so many variations of our address and business name but none seem to get rid of 'error syncing' under 'sync status'.
I have matched the address to my google profile and made sure that the address is the same under fulfillment. The pin is in the correct location on the map, so what else can I possibly try?
Any advice would be gratefully received.
Hi @Nook1 , thanks for posting.
I'm sorry to hear about this issue and your experience with support. Did our support team escalate your case to our engineering team for further review already ? If that's the case, an engineer will update you directly once they have an update.
I'm also having the same issue but mine was correct and working and not its not google is good and active and verified but square is having the issue
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