List of items scanned not showing properly in Square Stand

[adventurehouse]

I'm having a problem in being able to double check items scanned on the screen of the Square Stand. I'm a bookseller, and when we scan more than a handful of books, the screen only shows the top several books on the screen. It only moves once you scan even more books and then it will scroll up showing books you had scanned three or four books ago.  This makes it nearly impossible to double check to see the proper item was chosen and the price was reported correctly. 

Is there a quick and easy method to get the screen to show the last book scanned every time in the list?

[Kassi_]

Welcome to the Community, @adventurehouse -

Thank you for reaching out about this. Before anything, I am going to suggest checking that your Point of Sale app is up to date. 

Whenever you try to look through the scanned in books, the screen doesn't allow you to scroll anywhere? Are there any other issues on the screen when scanning? 

I will keep an eye out for your reply👀. 

[adventurehouse]

You can scroll...but I'll admit I'm using an older iPad and therefore it's not the newest of iOS'.

Even you can scroll, it's a pain to have to scroll each and every time, and when we have sales of 20 or more books at a time, it takes so much longer to scroll to the end for every sale to make sure it captured the book at the right price.

[Kassi_]

Thank you for confirming, @adventurehouse. 

Since you don't have the newest version of iOS on your device, it can cause some glitches since it's not operating on the newest version along with the Point of Sale app. 

Are you able to update your iPad anymore? 

[adventurehouse]

It just updated, but not as recent as the most up to date iPad's. Strangely enough, it didn't have this problem until more recently.

[Kassi_]

Ah okay! Thank you for getting your device updated. 

Have you noticed this issue since running the update?