Items not updating on Website

[sasharecycles]

I've been trying to rearrange items on my online store to a particular order for days now. It just won't work. Is there some sort of glitch? I select the item to move, move it to wear I want, then let go, it spins around like it's updating but then doesn't. Logged out, logged in again. Started over a

different day, nothing working....want to move maeve dressselect it and move itseems to be updatingbut no, exactly the same

[_Violet]

Hi @sasharecycles - Sorry to see that this trouble has brought you to the Seller Community! 

Unfortunately, this is currently a known issue with our Site Editor. I'm sorry that your online business is being affected by this. Please reach out directly to our Support Team so they can add your account to the ongoing support ticket we have with our engineers for further investigation.

When you have a moment, please give us a call at 855-700-6000 between 6am-6pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

Please let me know if you happen to have any issues when contacting Support. Thank you.

[sasharecycles]

Thanks, will do. In the meantime maybe you can tell me why my fonts and headers keep randomly changing? I'm finding that every time I log into my dashboard something is wrong that I have to fix. It's incredibly frustrating.

[JJ_]

This definitely looks like something our eCommerce team needs to investigate further as this isn't the experience we want you to have @sasharecycles.

[sasharecycles]

Yes, well it's still happening and now there are even more bugs. It's really frustrating. Makes it hard to do business.