Item reorganized images are not saving

[PeterPC]

Just changed some images on a few of my items on my webshop and moved the images around to reorganise them but after saving, it seems not to save and displays the images before a reorganised them.

I have tried chrome and firefox same effect.

Deleted all images and reloaded them and moved them around, saved them. But reverts to the unmoved positions.

When I first set up the website was not doing this!

Must have been an update of the software doing this!

[PeterPC]

Renamed the images alphabetically, deleted all images from listing and reloaded them.

The Images STILL not displaying in the right order!

What the hell!!!!

[Seamus]

Hey @PeterPC,

Thanks for reaching out and sorry to hear you're having trouble with images! This sounds like something isn't working as intended - while we're not able to look into your account via our community forum, if you reach out to our support team they'll be able to look further into this and try and replicate the issue on your account. If they're able to see the same issue you are, then they can escalate it to our engineering team for fixing!

You can call our support team on 1800 760 137. Lines are open Mon-Fri, 9am-5pm Melbourne time.

[PeterPC]

Thanks.

This number should be on your website so your customers don't have to waste hours trying to find support.