Item not following through to book

[chanelhemley]

Hi.

I have an item showing (yoga class) to book online but when it is clicked, won't go through to complete booking and purchase. Says something went wrong...please help?

[tranguyen]

Sorry to hear you're running into this @chanelhemley! Our website sometimes encounters errors when trying to connect to your browser. Here are a few troubleshooting tips you can try:

• Make sure your browser is up to date.
• Clear the cache on your browser. Access the Help menu of your browser to locate step-by-step instructions.
• Switch to a supported browser, such as Google Chrome.

If none of these troubleshooting tips work, can you let me know the following:

• The link to the item you're trying to book
• The exact version of your web browser. To find this, visit whatwebbrowser.com.
• Confirm the device you’re using (PC, Mac, iPad, Android device, etc.)
• Include any applicable images or screenshots of errors you’re seeing. For instructions on how to take a screenshot, visit take-a-screenshot.org.