Issues with Cash App Payment

[NukaMarc]

The title of this thread has been edited by a Square Moderator from the original: cashapp

I tried to accept a cashapp payment for the first time on a manually entered amount, the customer scanned the QR code, and the customer got a response that their order was in progress and I would inform them when it was done. I didn't get the payment, a notice, an order, an email or a message. How do I complete the sale? 

[Sammie_C · Accepted solution]

Hi @NukaMarc, thank you for your post. Welcome to the Square Community!

Unfortunately we would not be able to assist here with Cash App issues, as this is strictly a Square Community board.  We would recommend reaching out to Cash App via X by using @CashSupport, or heading to Cash App's Support Center.

If you ever have any questions or concerns with anything Square related, feel free to post back here on the Community. I would be happy to help.