Is anyone having issues where a transaction doesn’t show?

Today I’ve had more than 4 transactions that have definitely gone through but don’t show on the transactions list or the daily sales amount. I’m not too happy with that as it’s going to imbalance the sales made and I don’t understand why it won’t show 

404 Views
Message 1 of 2
Report
1 REPLY 1
Alumni

Hi @cafeThirty3,

 

Welcome to the Seller Community 👋
 

We're currently experiencing a disruption to transactions displaying in-app, and in reports. We can assure you that these sales are being processed, and will be reflected in your balance shortly. We're working on rolling out a fix and are providing updates via https://au.issquareup.com

399 Views
Message 2 of 2
Report