In offline mode. Card will swipe, but then the transaction just sits there and "spins"

In offline mode. Card will swipe, but then the transaction just sits there and "spins" when trying to verify the card (thus not allowing any other transactions to take place - plus no transaction shows up in the history

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Square Community Moderator

Hi @Cmdavis86 - I'm sorry to hear that this issue when using Offline Mode has brought you to the Seller Community.

 

I suggest starting out with the troubleshooting steps for the app listed here. If this doesn't improve things, please reach out to Support directly by logging into your Square account and heading here for further assistance.

 

I hope this helps!

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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