I just completed a transaction and the balance just went to zero.

[Baevans]

Some please help I just did a 540.75 transaction that was completed and now the money has just disappeared from my balance 

[isabelle]

Hey @Baevans!

Thanks for posting in the Seller Community. 

It sounds like a refund has been issued. Did you issue a refund? You can view your transactions and refunds here.

I hope this answers your question!