How to turn on order e-mail alerts.

[snydersfarm]

I would like an e-mail when a customer makes an order in our online store, I can't seem to find where to turn that on?

[MJD · Accepted solution]

As far as I'm aware these should be sent as default, 

Have you: 

• Checked your Spam/Junk folder?
• Checked it's sending to the correct email?
• Made sure these domains are listed as 'safe': @squareup.com, @messaging.squareup.com, @Communications.squareup.com?

Please also whitelist the following email addresses by adding them to your contacts:

• [email protected]
• [email protected]
• [email protected]
• [email protected]
• [email protected]
• no-reply@ editmysite.com  (no space, space present to avoid auto-linking and bad HTML)

If you've added all the emails above and the emails are still not being sent through to your inbox or spam folder, the next step would be to contact your email provider directly as emails might be blocked or delayed by them.

I hope I could help you here, If I did, mark this reply as best answer to support other sellers looking for a solution to this issue or one similar! 😎✨