How to transfer Weebly / Square Domain out

Our local non profit chapter had a simple Weebly owned domain.  Our parent company is now taking over all of the chapter domains to create a simpler web setup for all their chapters.

 

What do I need to do to transfer the domain.  I am so confused on where everything is now with the Weebly / Square merger. Have of the account links through the weebly interface dont work anymore and nothing shows under square since it was a Weebly domain.

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When I go into Domains and click manage, the only thing it gives me is to connect to a site.  Yet on the previous page it says connected may take 24 hours for setting to update. Been like that for weeks.  This is such a pain.

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Square Community Moderator

Hi there! @OHN66,

 

We can take a closer look at this for you. To begin, can you please link the domain that you are trying to transfer in for next steps?

Ellie
Community Moderator, Square
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http://www.hobyohionorth.org/

 

I will check back with you in the morning. Thanks

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Morning Ellie, I am back online for the day if you need anything.

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Square Community Moderator

Hello there @OHN66 

 

To Transfer your domain you will need to disconnect it from your site. After doing that our support team will be able to help you get the information you need (transfer authorization code) 

 

You can get in touch with our Messaging and Email Support Teams here.

JJ
Community Moderator, Square
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