How to make unpaid checks send to bump kds

[boneyardesp]

Hello 🙂

I’ve recently turned on open checks for my cafe but when I send through an order without payment (saved as an open check) it isn’t coming through on my bump kds screen. Is there a way to turn this on? Thankyou 🙂

[Arie]

Hey @boneyardesp,

Thanks for writing in and welcome to our community 👋 we love seeing new faces here!

In this instance, I'd actually recommend reaching out to our Square Restaurants support team directly. Get in touch with support on 1800 760 137, between Monday-Friday, 9am-5pm Melbourne time, to speak with one of our Restaurants experts.