How to delete original site

Hello, 

 

I am new to square and am wondering if any one can help me with my online website. 

I started with my original site and then switched and made a new one which i have now published and love. However, my original one is still there and won't let me delete it. I understand it is no harm in having it there but it loads as the main site so I keep getting confused. 
When I try to delete it the site says 'We're sorry, but you can't delete this site. For help, contact our Customer Success team'. 
Can anyone please help me. 

 

Thank you, 

Michaela

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Hey @Knotsndots,

 

Thanks for taking the time to write in to our seller community 👋 I noticed it's your first post, welcome!

 

In this case, you would have to reach out to our support team to get the previous site deleted - there isn't a workaround for this message. Please reach out via 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), or contact us via online chat or email:

 

1. Sign in to your Square account

2. Head to our contact page https://squareup.com/help/au/en/contact

3. Go to "Other"" then "I don't see my issue"

4. Click "Message us" or "Email us"

 

Like this we'll be able to take a look into your account further, and escalate to our eCom team if necessary 👍

 

 

 

 

 

 

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