How to cancel my lost square card before it was activated and resend a new one?

I ordered a Square Card and it was delivered to my address. But it got lost before it was ever activated. I'm running off of Square Dashboard [not a phone], and looking under Balance/Square Card - I only see an option to activate the card. But I have no way to activate it being that I don't know the cvv or expiration date. I see no option to cancel the card and order a new one. And I couldn't find a way to contact square via e-mail or phone. Any ideas on how to help with this issue [or how to contact Square]?

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Sorry to hear about your Square Card, @FruitFlair! You can report that you never received your Square Card by following the steps at the bottom of this Support Center article.

 

If you run into any trouble with those directions, you can reach out to our Support team right here. If any other questions come up, feel free to reach back out this way!

Valentina
Community Moderator, Square
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