Hello -
We ask clients to pay a non-refundable deposit one month before our service. I have been invoicing this by building/sending an invoice for the total service and asking for a 50% deposit. When they cancel before the service is provided but after the deposit is paid, how do I update the invoice so it doesn't show as unpaid or incomplete, but also make sure it doesn't show as including the rest of the deposit? If I choose "mark as paid" and then choose other and make a note - will that show as the additional 50% (not actually paid) in our income?
If I change the amount due, it won't let me change it to the amount already paid - I have to increase that amount by at least $0.01 for it to update.
Any advice?
Hi @jhbwy, thank you for reaching out here on the Square Community!
To make sure I get you the best answer, I am going to tag in a few of our Square Champions and see if they may have some information on this for you.
@TheRealChipA, @Candlestore, and @Bronze_Palms, do you all have any insight on this, please?
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