How does Square integrate with Godaddy?

[Bobbypalko423]

[The title of this thread has been edited from the original: Online Payment issues]

Hello. When Weebly changed the online stores, my website says it will not accept payments at this time. I’ve been on the Phone with Square, Weebly and Godaddy that hosts my IP address. No one seems to be able to correct this and I’m losing sales. What do I need to do?

[Cash2Asset]

You have to know what is the problem with the changes made to the store.

There may be need to troubleshoot the link between your store and the square wares.

[Alex_]

Hi @Bobbypalko423,

Thank you for posting in the Seller Community. 

Happy to provide a bit more insight on this. With Square and any third party integration, all activation and set-up is handled by the API on their side. Whenever Square integrates with a third party website or platform, Square will only see the payment information being processed from the card that was used during the transaction. We do not have any visibility into the actual back-end mechanics of linking the website to our payment system. 

I highly recommend contacting Godaddy. If they are still unable to figure out a solution, please ask for a ticket or case number to pass over to our Customer Success Team and contact them via email with the information collected. 

Please let me know if you have any other questions by replying to this thread.