How do I void a modifier from an item on a ticket without having to void the item? For example, the

How do I void a modifier from an item on a ticket without having to void the item? For example, the customer orders a burrito (item) with a side of guacamole (modifier), but then changes their mind on the guacamole after the ticket is sent to the kitchen? We're using Square for Restaurants.

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Hi @karenmstearns - Welcome to The Seller Community, it's always nice to see your questions 😊

 

Great Question.

At this time you are unable to void a modifier without voiding the entire ticket. I understand how inconvenient that may be so we recommend putting in a feature request so that our engineers have visibility into your request. Feel free to collaborate with other sellers and engineers on new features here.

 

I hope this helps.

 

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨

 

Ria
Community Moderator, Square
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