How do I void a modifier from an item on a ticket without having to void the item? For example, the customer orders a burrito (item) with a side of guacamole (modifier), but then changes their mind on the guacamole after the ticket is sent to the kitchen? We're using Square for Restaurants.
Hi @karenmstearns - Welcome to The Seller Community, it's always nice to see your questions 😊
Great Question.
At this time you are unable to void a modifier without voiding the entire ticket. I understand how inconvenient that may be so we recommend putting in a feature request so that our engineers have visibility into your request. Feel free to collaborate with other sellers and engineers on new features here.
I hope this helps.
As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨
Square Community
Square Products