How do I 'update login' ?!?!?!

[Samkerridge]

Hi,

I keep getting sent emails telling me to update my login, however there is NO information on how to do this either within the emil or on teh website.

It says to 

1. Update your Weebly login and connect with Square. 

How do I do that?

Then it says, for more info read here, and there's no information at all.

I don't want to change my lgin or set it up with square and if I did I don't know how, so tell me that before you threaten to lock me out of my website!!!! 

[Laurie_]

Hi, @Samkerridge, thanks for reaching out to us, this sounds understandably frustrating! 

I'd be happy to clarify the details surrounding this change. Firstly, Weebly isn't going anywhere, and you can continue using your current website if you choose to. 

Our team has been hard at work building a powerful, flexible eCommerce solution for both Weebly and Square customers, and can now offer you the chance to try it out. The hope is that the things you know and love about Weebly are even better with the new Square editor.

If you’re being prompted to change your login to Square, use the link in the email to get started. You can also start this process from your Weebly dashboard via a button in the announcement banner. Once your Square account is created, you’ll log in from squareup.com using your Square email address. This means that you’ll have one login to manage everything related to your website and accept payments online.

Check out our switching to Square Online FAQ for more information on accessing and managing your sites in your Square account.

If you would like to speak to a member of our Support Team regarding this change, you can reach the team at 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time).

[Samkerridge]

The link takes me to my overview....then what??

As I said, no instructions, no banner popping up!! Just my overview page.

What do I actually need to do. What buttons do I need to click on to change something that I don't even want to change?

I already have a square domain. Does this even apply to me?

[Samkerridge]

No actual instructions on this page either!! Lots of info, but no steps to update login at all!!

[Laurie_]

Were you signed out of your Weebly Dashboard prior to clicking the link in the email, @Samkerridge?

If not, ensure you are logged out first, and then try and click the link from the email prompting you to change your password. 

For additional context here, this change comes as a result of Weebly's merger with Square. Your Weebly sites will remain the same. The only thing that will change is how you log in to manage your Weebly sites. After creating your new Square login, you’ll be able to log in at squareup.com with your Square credentials.

Once you've set up your Square login, you can access your sites from your Square account using the below steps:
 

1. Go to squareup.com and Sign In to access your Square Dashboard.
2. In your Square Dashboard, select eCommerce > Online to go to the Square Online Overview page, the area of your Dashboard where you can manage everything for your sites.
3. Switch to any other website in your account by selecting the site switcher dropdown menu.
4. In the navigation menu, select Website > Edit Site to open the site editor.

If you continue to run into the issue where you are taken back to your Weebly Dashboard after clicking the link, please reach out to our Support Team when they are back in the office on Monday, and they can assist you with this.

You can call support on 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time).