How do I transfer gift card balances from an old square site to a new one?

I have a client who had a previous website built in square that has outstanding gift card balances that she wants to be transferred to her new store.

 

 

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I don't think you can transfer gift card balances. You can issue a new gift card and clear the old balance.

 

I can be wrong though

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Alumni

Hi @MatthewKess - thanks for reaching out to us here on the Seller Community! 

I am seeing from my side that Sayra may have responded to you, but I'm not able to see it directly from the Community database here, so I want to add a reply just to make sure you are taken care of. 

Take a look at this Best Answer here for more info on migrating Gift Cards!

Joe
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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