How do I remove a red sale tag from a listing

[sfcsu]

I removed the sale price, but the tag still shows up on the image.

[JustinC]

From the site editor, can you try Items > Item Preferences. Scroll down to toggle off the Sale Indicator. @sfcsu

[Hanmaru]

that makes all sales tag will be removed. I think this is a bug. 

[sayra]

Hey, @Hanmaru- I can see that your "Sale indicator" button is off in your Square Online Store Editor. Do you still need help with this?

Also, the badging system was created to either be on for all sale items or off for all sale items. If you don’t want the badge to show on an item but still show on others, you need to remove the sale price for that particular item. 

Hope this helps! 

[sfcsu]

The sale indicator button stayed on even after I removed the sale prices.  I just removed the flag entirely for now.  I was not able to remove it on single items

[sayra]

@sfcsu- Feel free to give us a call when time permits, we'd be happy to help you troubleshoot your account further. 

Have a good day.

[kcampbell0726]

I'm now seeing the same issue @sayra  I believe this is a bug in your system. I removed my pricing with the bulk edit you may want to test this on your end. 

[sayra]

Hey @kcampbell0726, 

Sorry to hear this is happening to you as well. If this is a bug, we should have a ticket open and can add the case to it. However, we need to troubleshoot your account in detail to add our notes and make sure this is not an account-specific issue. Please give us a ring at your convenience.