How do I relink my Weebly site to my Square account?

[BoujeeBabe]

[The title of this thread has been edited from the original: I THINK I NEED TO RELINK MY WEEBLY SITE TO MY SQUARE ACCT ?]

I’ve been trying o troubleshoot on my own for a few days now but I’m completely lost. Customers are ordering from my site but the funds are not transferring to my square account ? When customers use PayPal that works perfectly fine, but whenever they manually enter in they’re card information the money is debited from they’re acct but I don’t see the funds coming to me. Can anyone help please ?

[jjgard]

Have you tried contacting support directly?  This is the Seller Community.  None of us are going to be able to assist you.

[Alex_]

Hello @BoujeeBabe,

Thank you for posting in the Seller Community. Welcome.

Through this platform we are more than happy to help you troubleshoot if you can provide screenshots or more details on your setup. As @jjgard mentioned, it probably wouldn't hurt getting in contact with our support team.

Feel free to reach them via email here, or by giving them a call at 1 (855) 700-6000 (Monday-Friday, 6am-6pm PST) - but you'll also need your customer code.  The steps to look up your code are here.

Please let me know if you have any other questions by replying to this thread.