I haven’t used Square in a long time so today I received a deposit for $4000 for a job, I did it creating an invoice and emailed the customer the invoice while she was right next to me. She opened the email and clicked pay invoice, And I don’t know what to do on my end to see when I will receive my money. It’s still shows unpaid on my end.
Hi @Performance. It depends on how your customer paid their invoice. If she paid by card then you should be seeing the funds in your Square balance already, or very soon.
If, however, she chose to pay via ACH then you will see the funds in your Square balance once the payment has made its way through the ACH system. This can take anywhere up to 5-7 business days, and is out of Square’s hands. Once Square receives your money from the clearing house it will be posted to your account.
Do you know the customer’s method of payment?
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