How do I get a customer code

[Rbhein]

How do I get a code

[GlassJudy]

Here you go:

Follow the instructions below on how to get your Customer Code and call Square's support if you need to.

Go to Square's support page.

Click “More”

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1  855  700  6000

[Jim50]

I can't find my correct Costommer code. The code they give does not work! HELP!

[ashc]

Hi @Jim50 and welcome to the Community.

I merged your question here to a relevant thread in the Community that has steps on how to get your customer code.

See the answer above for step-by-step instructions. 

[Peter123]

How do I obtain a customer code?

[Clubrio]

I need a customer code. I logged into www.square.com/code to retrieve one but it doesn’t tell me what I need to do to get one?

[7412]

I am now not able to process sales without manually entering card numbers 

[7412]

7412

[ashc]

Hi @7412!

It looks like @GlassJudy provided some step by step instructions above if you hadn't seen those already. 

[FayePietrangelo]

How can I talk to a person 

[FayePietrangelo]

How can I talk to a person ?

[Svhjn2016]

speak with a representative 

[Cyrinthiaa]

I am trying to get a code so I can talk to the customer service

[ashc]

Hey @Cyrinthiaa,

I moved your post to an existing thread in the Community that details how to get your customer code.

[HomeRoots]

• I have an application pending with the state of Michigan. They refused the 941 and 1028 reports I sent from Square payroll tax forms and are requesting the actual IRS forms. I haven’t been able to get ahold of anyone by calling. Is there a way to get these forms? 

[ashc]

Hi @HomeRoots and welcome to the Community!

I moved your post to an existing thread on how to contact our CS team.

Our Payroll specialists can look into this with you and see what's going on with your forms. 

[HomeRoots]

Thank you, but I have tried calling several times. I’ve tried chat, phone calls, and email. I have been trying to talk to someone for 5 days and get no response except for “someone will contact you by email”, which hasn’t happened. That is why I tried here.

[H8bogez]

The lack of customer service to order hardware is concerning.  If they can't help with questions when I am trying to spend $800 I am going to guess they won't help in the future if there is a discrepancy.  How can I talk to a rep?

[nika]

Hi @H8bogez. Look here for instructions on how you can contact our Support Team via phone. 

[Silverfoxboutiq]

I don’t need a code just talk to a person 

[_Violet]

Hi @Silverfoxboutiq - Thanks for reaching out to us with your question. I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

If you'd like to speak with our Support Team by phone, you can give us a call at 855-700-6000 between 6am-6pm Pacific Time Monday-Friday.  You will not need your Customer Code, so long as you are calling within these hours.

I hope this information is helpful but please do let me know if you have any additional questions 🙂