Hi @MetroFloor. Unless you are a large or corporate account, you probably do not have a dedicated account rep. Are you one of those, or did you used to have an account rep?
Otherwise, your fellow sellers are here in the Community to offer real-world assistance with Square issues. Can we help you at all?
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!