How do I delete a bank account

[St_Marys_Farm]

We have 2 bank accounts with the same bank and I have accidentally added our personal account, not our business account.  How do I completely delete the personal account?  I can only find instructions on how to delete and add but I don't have another account to add.

[Laurie_]

Hi there @St_Marys_Farm,

Thanks for getting in touch with your question!

Our Support Team will be able to completely delete a bank account from your Square Account history. However, in the meantime, your Square Transfers will be sent to your current linked bank account until you have verified and linked a new bank account.

What I would recommend you do in the meantime, is add your preferred bank account details to your Square Account using these steps. 

When our Support Team returns to the office on Monday at 9 am, you can reach out to them and request they remove any bank account you no longer want it to be associated with your Square Account.

Let me know if this helps to answer your question.

[St_Marys_Farm]

Thank you.  I do already have the relevant bank accounts on our account and they have been verified, just need to delete the one that was entered incorrectly so nothing gets sent there by mistake.  What is the email address for the Support Team so that I can email them tomorrow to action that for me?

[Laurie_]

No worries, @St_Marys_Farm, happy to help! 

To email our team directly, sign in to your Square Account and head to our contact page here: https://squ.re/3AWfZs2. Go to "Other", then "I don't see my issue", click "Message us", "Email us" or "Call Us".

Let us know if you run into any issues reaching out to our team.