How can I remove the barcode on my receipt's

I have been using square for a while, but had a break.

 

I have noticed when setting back up that my receipt's now have a large barcode printed on them now.

 

Is there is a way to remove the barcode?

I have looked at the business part in settings and can see the change of lots of other parts of the receipt but nothing about the barcode part 

 

 

Is this possible? 

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Alumni

Solution

Hi @ShelleyScrump

 

Our Retail Product team confirmed that the barcodes on receipts are a default feature, aiming to help sellers process refunds and exchange faster.  It's currently not possible to disable this feature. 

 

We'd like your feedback on this though - would you mind sharing why you'd like to remove the barcode? 

 

In the meantime, feel free to file a feature request on our Ideate page.

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.

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Alumni

Hi @ShelleyScrump, thank you for posting and welcome to the Seller Community 👋.

 

The purpose of this feature is to facilitate exchange and returns. However, I understand not every seller would need it.

 

I've reached to our Retail team to confirm whether it's possible to disable barcodes on receipts, or if it would be a feature request. 

 

I'll get back to you as soon as I have an update. 

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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Alumni

Solution

Hi @ShelleyScrump

 

Our Retail Product team confirmed that the barcodes on receipts are a default feature, aiming to help sellers process refunds and exchange faster.  It's currently not possible to disable this feature. 

 

We'd like your feedback on this though - would you mind sharing why you'd like to remove the barcode? 

 

In the meantime, feel free to file a feature request on our Ideate page.

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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Hi

 

Thanks for finding this out for me.

 

The barcode is a great feature for some, but for me I sell food/sweets/cakes and I would never need this feature

The size of it is a very big thing size wise also to have on the receipt when I don't need it 

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Square

Just taking over for Lou, @ShelleyScrump 

 
 
We appreciate this feedback and we've passed it on to our team for consideration. 
 
Breffni
Community Moderator, Ireland, Square
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After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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