How can I locate my passcode?

[Qxwoman]

The title of this thread has been edited by a Square Moderator from the original:  "The app is asking for a passcode and I never set up a passcode. I don’t know what to do."

The app is asking for a passcode which I never set up and I don’t know what to do or where to find the answer. I need step-by-step instructions

[Donnie-M · Accepted solution]

@Qxwoman Log into your online dashboard on a computer, and from there you can get to where the "owner passcode" is or get help on resetting it.  Sounds like you have device management turned on, or the permissions enabled to restrict who can do what.

[_Violet]

Great info provided here, @Donnie-M! Thanks for your help 🙏

@Qxwoman When you have the chance, please let us know if this answers your question or if you need any further assistance 🙂 You can also find more information on using passcodes here in our Support Center.