Hi @bigdaydoodles, thanks for your post and welcome to the Seller Community.
We have a great support article Connect Square Online to Facebook and Instagram that will take you through the steps of syncing with Facebook and installing pixel.
When you can, please take a look and make sure your settings match what's outlined in the article, it sounds maybe a step may have been missed.
From there, if you are still having troubles, take a look at Facebook's support article on troubleshooting Facebook pixel error and warning messages, as they would need to
Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨
After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures!
