Hi @kbheadley. First, I’d try unpublishing and republishing both web sites, if you haven’t done that already.
Honestly, I’m not sure this will do the trick, but I’ve been surprised before. Something about the unpublish process will often help reset internal errors that republishing alone doesn’t.
If this doesn’t work, then you need to get on the phone with Square Online support here. Be sure to listen closely and choose the option to get you to Online/Weebly/Website support team, as they are likely the only ones who can assist you in resolving this.
Good luck!
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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