I have noticed that my product catalogue is not syncing properly with my Facebook shop. When I use Facebook pixel check tool at https://business.facebook.com/ads/microdata/debug
it gives me a couple of errors:
Products on your website can't be automatically added to your catalog because of these issues.
Errors:
A required field is missing: id
A required field is missing: price
A required field is missing: availability
A required field is missing: link
And of course my products contain price, ID and all the other values.
Is this something that will be fixed soon?
Hey there @Polona
There was a recent issue regarding Facebook Pixel and Catalog sync. This issue has now been corrected. Could you confirm if you are still having issues?
Hi JJ,
Yes, the issue is still there.
You can check it here: https://business.facebook.com/ads/microdata/debug?url=https%3A%2F%2Ftea-and-more.square.site%2Fprodu...
I will recommend you contact our Square Online representatives @Polona. They can take a look at this and escalate it if needed.
Please reach out by phone or email when you have a moment by logging into your Square account and heading here.
Thanx, I just did that.
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