Hi, I would love if exchanges were represented accurately in reports. I hope this is a feature that can be added in the near future. Before exchanges, my team had to write down the exchange amount (we documented as gift cards under more and wrote exchange or store credit in square system)in a notebook. Now as we are using square retail plus, the exchange shows accurately under transactions but shows the full original transaction amount under reports. So now we are having to write down + $exchange amount in our notebook so we can see what sales actually were that day. This is pretty inconvenient when doing taxes and creating sales goals for my team. Would be very helpful if the refund amount in reports showed only the amount refunded not the total original sale. Please help make this a feature. Thank you!
Hello @Tygerlotus
Thanks so much for this Request. In order to appropriately send these to our product teams we’d love it if you'd submit this request on our Ideate page for Square Reporting.
Our team monitors these boards and we triage them to measure needs. You can search the boards to see if this has been requested before and add your use case if so!
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