Error manual payment record - Invoice considered c...

Nerofiredesign · ‎05-01-2023

Hello, I registered a manual payment but instead of entering only the amount of the check deposit I received, I entered the full amount of the invoice. Now, this invoice is considered closed and locked by the system. How can I do to modify it ?

Thank you 🙂

TheRealChipA · ‎05-01-2023

Hi @Nerofiredesign. You’ll need to issue a refund for the erroneous payment, then go back and record the correct payment again.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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Error manual payment record - Invoice considered closed!