Email Collection (under Customers) is missng

Hello..."email collection" is missing on our account...

(Customers --> Settings --> Email Collection")

BistroSupport_0-1660006641549.png

I've logged in as myself (with "Team Permissions") and as the owner (with full Admin permissions) and it does not show.

Thoughts?



578 Views
Message 1 of 2
Report
1 REPLY 1

UPDATE:  Spoke w/ support and they advised that b/c our business is in Canada, this feature is not available?????


https://www.youtube.com/watch?v=dsw6eRHfusk&t=105s&ab_channel=Square

BistroSupport_1-1660072528273.png


Can someone explain how/why "email collection" not available under Customers/Directory but IS available under "Marketing" (see screen shot below)???

BistroSupport_2-1660072626666.png


Further more, IF we did use the link from the marketing section (above) it results in a page that is completely off brand that cannot be customized AND produces and error when I test it (below).

BistroSupport_3-1660072838008.png

 

 

567 Views
Message 2 of 2
Report