I entered a payment I received on a square invoice...a check for partial payment. But I neglected to edit the payment amount so it recorded this payment as a full payment. I cannot figure out how to edit the payment amount to reflect the actual amount received (and to leave a balance due). Can someone help me figure out how to edit the payment amount?
Hi @jerrysigler - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏
I just tested this out on my demo account. I didn't see an option to "edit" the check payment either. It seems the only way to reverse this would be to issue a refund from the Transactions page and then record the payment as partial on the Invoice.
I hope this information is helpful, but please do let me know if you have any additional questions.
Hi @jerrysigler - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏
I just tested this out on my demo account. I didn't see an option to "edit" the check payment either. It seems the only way to reverse this would be to issue a refund from the Transactions page and then record the payment as partial on the Invoice.
I hope this information is helpful, but please do let me know if you have any additional questions.
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