Discount method changes

[LOG]

Heads up as they use to say....

Square did a recent code drop in dashboard to integrate Dashboard / Discounts through to Square online. (in UK at least). 

This means you can choose when setting up a discount in Dashboard/items whether it is also applied online. Before you had to parallel process discounts in Online as a sale price. 

So far so good. 

However Square online shows a sale price in the category grid and item screen. It shows a red sale label if enabled and a reduced price alongside scratched out full price.

In the discount method it does not show the reduced price until you get to your shopping cart, it just shows the discount label and the original price.

This means that you can not have a mix of these two methods as it looks clumsy to the customer. You really need to choose one or the other. 

It also means that someone in Square HQ is smoking crack as I have never seen an item discount method which isnt applied at the product item level. Voucher and gift cards, ok they get applied at checkout but item level discounts, they should be shown alongside the product.

They say that the feature release is working as intended, but expect an alignment of the two approaches once common sense is allowed to break out.

[doc_choc]

Hi @LOG , I can see where you are coming from on this. Discounts are are really difficult as there are so many different ways to apply them depending upon your business needs, especially when communicating offers and discounts.

If you pop your decision up on the IDEATE board as a feature request/improvement, the discount development team will pick up on it if it gains community support.👍

[LOG]

I do understand this, if you look at the design of items/discounts in Dashboard it would be quite complex code drop to incoporate all this in the Square online in one go. 

What annoys me is that starting position for next level of integration should have been price and price discount alignment between the two systems. Every Single business markets at a price discount at some point, often all year round.  Once you have that right look at the lower value stuff like reflecting multi buy deals and volume buys which get applied at checkout.

Adults in the room should have laid this down as the minimum next step. Square took the easy route and have deployed a useless piece of low hanging fruit. I don't need a text label at item level on my website saying "10% off", I need accurate pricing. Can you imagine walking around a supermarket with lots of signs saying 10% off but you didnt know the revised price until you got to checkout. 

The trouble with these modern tech firms is they just want glossy social media friendly feature drops so they can look cool  and endless tie ups so they can raise their % share of our GA cost bases.