Difference in Drawer vs Daily Cash Reports

[ChristieToffan]

Ok.  I just started using the cash management and drawer report to close out the drawer between employees.  On Saturday,  my closing employees cash sales were $45 more than the "total cash collected" listed in the daily sales report. We were running a special and I'm assuming this discrepancy might be because the system didn't deduct the percentage off of cash sales in the drawer report. Any idea how I can correct this?

Thank you so much!

[JJ_]

Hey there @ChristieToffan

The best way to get results in regard to correlating reports will be by reaching out to our support team. Please give them a call at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.