Designated as Authorized Representatives

[myken1234]

I was designated as Authorized Representative by the account holder, but I can't see their account.  I need to gain access ASAP.  Please help.

[ryanwanner]

Hello @myken1234 !

Authorized Representatives only give you the ability to contact square on the account holders behalf.

You'll need to get a hold of the account holder again and get them to grant you access to the dashboard. They can set your email up as a login with various levels of permissions so you can access their information.

[Ekramkedir]

hey the account owner will have to add you as team member on the account and give you permission to log in and access the account