Debt

[AOG]

Has anyone ever had Square attempt to take money out of a linked Bank Account based on their linking your data to an old debt or account?  I am on the Board of a Non-Profit.  I just received a notification that they were hitting the non-profit with approximately $1,500.00 in collection on a passed debt I know nothing about based on an email I never had.  It is perplexing.  I have been on with multiple departments for over an hour trying to solve this.

[Donnie-M]

@AOG 1st step is always verify the e-mail address and sender, it shouldn't ask for any account information or anything.  #2  square is really adamant about only 1 e-mail address per account, so if you got an e-mail it should only be for that account.  the only way they could link would be tax id number in my opinion.

I would start there first, I am assuming you have a square account?

[Candlestore]

@AOG ;

The only thing I would add is, the only time I know of Square taking money from a Linked account is for people using Square and not hitting the amount owned for a Loan payment if you have one with Square.  For example if you have a Loan out and your Payment is supposed to be $4500.00 and your current payment amount was only $3000.00; you would still have an amount due for the payment of $1500.00.  Does your Non-Profit have 2 Step verification setup on your Square account?  Square would not be able to collect a Debt that you owed someone else.  The original debtor could use Square to charge your Card or possibly try to get information to charge your account through an ACH payment.  I am guessing more along with @Donnie-M ; that this is some kind of Fraud or Phishing attempt.