Dashboard access?

[KatK]

the $99 designer is trying to get authorization to access my dashboard & my email for square is saying not valid. I do not want to give my password to my real-time dashboard. Anyone know why this would happen? 

[ashc]

Hi @KatK,

I'm not sure if I follow what you mean by $99 designer or what you're looking to do here.

Can you be more specific so me or another seller can best assist?

[KatK]

My website designer is trying to send me a request to allow him to update my site & it says my square email associated with my account is invalid. 

I’d don’t want to give him my password for my account. How can he gain access to my online store without giving my information 

[ashc]

That's odd @KatK.

Where is this request page coming from? I wonder if your website is associated with a different email address because sometimes I see accounts that have a different email in Weebly than they do in Square.

[KatK]

It’s coming from a website designer. It says on the site that they can request access to square online without giving my PW for square. I do have the same email as weebly as square. 

[KatK]

My problem is it says my email isn’t associated with my square acct. it’s the only email I have 

[ashc]

Shoot. @KatK if that is your only email I'd recommend reaching out to our direct CS E-Comm team who can take a closer look.

The Seller Community here is intended for seller to seller conversation so I wouldn't be able to bring up your account myself to see what could be causing this but they can assist you further.